Empowering Your Business with End-to-End Dynamics 365 & Azure Portals
From customer self-service portals and partner collaboration hubs built on Microsoft Power Pages to deep integrations with Dynamics 365 Customer Engagement, Business Central, Field Service and Customer Service on Azure, MTC designs and delivers secure, scalable digital workspaces. Our Microsoft-certified experts empower organizations worldwide with real-time insights, automated workflows and unified CRM, ERP and cloud experiences—unlocking greater engagement, efficiency and growth. Ready to transform your portal strategy? Contact us today for a complimentary consultation.
All Services
Our Portal & Service Solutions
Customer Portals
Empower your clients with 24/7 self-service for case management, knowledge base access, billing inquiries and appointment scheduling, reducing support load and boosting satisfaction.
Partner & Vendor Portals
Streamline onboarding, contract approvals and order processing with secure, role-based hubs that foster collaboration and visibility across your supply chain.
Employee & HR Portals
Optimize workforce productivity with intuitive leave requests, training modules, HR document libraries and automated approval workflows.
Field Service Portals
Accelerate service delivery with real-time job updates, mobile inspections, timesheet capture and feedback tools—so technicians stay informed and customers stay happy.
QA & Survey Portals
Deliver role-based case management alongside fully brandable survey experiences to collect actionable feedback and close the loop faster.
Tenant & Building Portals
Give property managers, tenants and service teams a unified, mobile-first interface for maintenance requests, lease documents and onsite communications.
Custom Web Portals
Build tailor-made experiences using Microsoft Power Pages or React/.NET frameworks, with pro-code extensibility and seamless Dataverse integration.
Portal + CRM Integration
Achieve end-to-end automation by embedding portal data directly into Dynamics 365 and Dataverse, driving unified workflows and real-time reporting.
AP Automation Portals
Leverage Azure AI to automatically ingest PDF invoices, extract vendor and line-item data, and generate vouchers in Dynamics 365 Business Central—cutting manual entry, slashing errors and speeding up your payables cycle.
Key Features
Enterprise-Grade Security
Protect every transaction, user and data store with:
- Azure AD & RBAC: Fine-grained permissions and conditional-access policies.
- API Management & CORS: All APIs fronted by Azure API Management, enforcing CORS, JWT validation, rate-limits and AAD/B2C/SSO authentication.
- Compliance-Ready: End-to-end encryption, audit trails via Azure Monitor, and SIEM integration with Azure Sentinel.
Intelligent Automation & AI
Turn data into action with built-in cognitive services:
- PDF & Invoice Processing: Form Recognizer and Cognitive Search auto-ingest invoices, extract line-item data and generate vouchers in Business Central.
- Predictive Insights: Embedded Azure ML models and Power BI dashboards forecast SLAs, maintenance needs and customer trends.
- Conversational Bots: LUIS-powered chatbots handle FAQs, submit support cases or trigger workflows—24/7, zero-touch.
Seamless Integration & APIs
Unify your systems into one cohesive workflow:
- Dynamics 365 & Dataverse Connectors: Real-time sync with Customer Engagement, Business Central, Field Service and custom entities.
- EDI & B2B Gateways: Azure Logic Apps transform X12/EANCOM messages, exposed securely through APIM for trading-partner exchanges.
- Event-Driven Architecture: Azure Event Grid and Functions deliver instant notifications and bidirectional data updates.
Modern UX & Global Scale
Deliver beautiful, responsive portals—anywhere, on any device:
- Power Pages & Custom Frameworks: Choose low-code or pro-code (React/.NET) for pixel-perfect UI and offline-ready PWAs.
- Multi-Tenant, Multi-Lingual: Geo-distributed with Azure Traffic Manager & CDN, serving localized content to global audiences.
- Embedded Analytics & Dynamic Forms: In-page Power BI visuals and Dataverse forms keep users in context—no app-switching.
Industry Use Cases
Real-World Industry Use Cases Driving Digital Transformation
Healthcare & Wellness
Patient portal with appointment booking, billing inquiry, medical record access and knowledge-base integration.
Nonprofit & Social Services
Volunteer coordination portal (e.g. dog-helper matching), service request management and impact reporting.
Real Estate & Property Management
Tenant portal for lease management, maintenance requests, community updates and mobile support.
Cleaning & Facilities Management
Franchisee portal for training, scheduling, supply ordering and performance tracking across multi-location networks.
Finance & Accounting
AP Automation portal leveraging Azure AI for PDF invoice ingestion, data extraction and voucher generation in Business Central.
Distribution & Logistics
Vendor portal for onboarding, contract management, order processing and shipment visibility in real time
Tools & Platforms
Integrated tools and scalable platforms to optimize CRM workflows and enhance productivity.
Automation
Power Pages
Power Automate
Power BI Embedded
Dynamics & Data
Dynamics 365
Dataverse
Azure SQL
Cosmos DB
Azure Services
App Service
Functions
Logic Apps
API Management
AD B2C/OAuth
Custom Frameworks
React
Next.js
.NET & Tailwind CSS
Integration & Security
Azure Service Bus
EDI/X12 via APIM
Azure Key Vault
Collaboration
SharePoint & Teams integration
Why Choose MTC
Proven CRM expertise, agile delivery, and dedicated support tailored to your business success.
Microsoft-certified experts with deep domain knowledge
Agile, scalable delivery backed by strong governance
Proven experience with 100+ successful client projects
Quick turnaround and cost-effective solutions
Transparent communication and post-implementation support
Our Process
Discovery & Prototype
Stakeholder workshops and clickable mock-ups to lock down requirements.
Design & Architecture
Finalize wireframes, UI specs, data model and information architecture.
Development & CI/CD
Iterative sprints (Power Pages or custom React/.NET) with automated builds and deployments.
Integration & Testing
Connect to Dynamics 365, Dataverse and external APIs; run UAT and performance checks.
Security & Deployment
Configure Azure AD roles, API Management/CORS; roll out with training and cutover support.
Ongoing Support
SLA-backed helpdesk, regular health reviews and continuous enhancements.
“MTC CRM has been a reliable partner `in building
our financial system. Their team is skilled,
responsive, and easy to work with.”
John Silvani
CEO
Automated test cases
100+
Load testing for
5,000+users
QA integrated in CI/CD
40%
reduction in manual QA efforts
99.9%
uptime post deployment
50%
faster time-to-market
Core Values
At MTC CRM, our values are more than just words — they guide every decision, every product, and every partnership.
Customer-First
Every decision starts with your success.
Partnership
Your goals become ours—growing together, every step of the way.
Transparency
Open communication, clear expectations, measurable results.
Innovation
Anticipating tomorrow’s challenges and solutions today.
User Empowerment
Software adapts to your needs—you’re in control, not the other way around.
Quality
Relentless attention to detail, delivering excellence every time.
Talk with our sales team to see how MTC can fit your needs
- Explore the right solution to match your business vision
- Receive customized pricing that fits your needs
- Uncover smarter ways to align and streamline team workflows
For technical or billing support, visit our Help Center
- Automate complex workflows.
- Improve customer engagement.
- Enable real-time visibility.
- Support modern service delivery models