Our Story —
The Journey That Built MTC CRM

Ensure your enterprise solutions perform flawlessly with MTC’s end-to-end Quality Assurance services. From automated testing to real-world simulations, we secure your product’s success at every stage.

Numbers That
Define Us

Ensure your enterprise solutions perform
flawlessly with MTC’s end-to-end Quality
Assurance services.

14

Years
of experience

80+

Experts

40+

Products 
Industries

500+

CRM, ERP, and
custom portals

About Us

MTC – Driving Digital Success
with CRM and Cloud Innovation

At MTC, we empower organizations to streamline operations, build better customer relationships, and achieve digital transformation using Microsoft
Dynamics 365, Power Platform, and Azure solutions.

Headquartered in Los Angeles, USA, with a cutting-edge development center in Hyderabad, India, MTC brings a global delivery model to businesses
across North America, Europe, the Middle East, and Asia-Pacific. Our client-first approach and commitment to quality have made us a trusted partner
for businesses of all sizes, including Microsoft resellers and ISVs.

Over the years, we have delivered 500+ successful CRM, ERP, and custom portal implementations. Our flagship product, TotalServ Pro (TSP), is a state- of-the-art service industry ERP built on Dynamics 365 and reflects our belief in transparency, mobility, and innovation.

Our solutions are designed to:

  • Automate complex workflows.
  • Improve customer engagement.
  • Enable real-time visibility.
  • Support modern service delivery models


How to Get Started with MTC

01.
Initial Discussion

  • Email salesteam@mtccrm.com
  • Include business requirements, screenshots, and markups.
  • Get mock-ups, insights, or a proof-of-concept tailored to your needs

02.
Proposal & Planning

  • We send a detailed proposal via TSP
  • Includes job breakdown, Gantt timelines, and pricing
  • Secure link for real-time tracking and approvals

01.
Payment

  • Upfront payment required
  • Accepted: PayPal, Credit/Debit Cards, Wire Transfers

01.
Project Execution

  • Work done using Microsoft tools or your systems
  • Collaboration via live sessions and client portal access
  • Continuous updates and documentation via TSP

Meet Our Team

Meet the experts driving innovation and success at MTC with leadership, vision, and deep expertise.

Darryl Henderson

CEO

Rakesh Agarwal

COO 

Vikas

CTO

Key Benefits of Working with MTC

Transparent engagement & workflow automation

Dynamics 365 / CRM engineering leadership

Flexible pricing models: hourly, per-task, or fixed

100+ engineers per shift for dedicated 24/5 support

Massive CRM IP library for rapid implementation

Regional experts for local guidance

MTC’s Implementation
Methodology

We follow Microsoft Sure Step Methodology, adapted to each project’s needs, ensuring consistency, quality, and risk management throughout the delivery lifecycle.

MTC Services & Resources

📌 Visit: www.MTCCRM.com for CRM services & add-ons
🔗 Find our products on Microsoft AppSource
📬 Questions? Reach us at salesteam@mtccrm.com

MTC Services & Resources

  • Formal risk and impact assessments for change
    requests
  • Transparent communication to align outcomes with
    evolving business needs

MTC Services & Resources

  • Formal risk and impact assessments for change
    requests
  • Transparent communication to align outcomes with
    evolving business needs

What they said about MTC CRM

Get more done in a day by connecting capsule to all your
lavcrite software

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