Deliver Timely Customer Alerts Inside CRM with MTC Alerts
MTC Alerts is an add-on for Microsoft Dynamics CRM that enables configurable, in-form and pop-up alerts—ensuring users receive timely business notifications the moment they open a customer or related record.
Alerts Addon
Timely Customer Overview
Microsoft Dynamics CRM lacks native tools for configurable business alerts. MTC Alerts fills that gap by allowing users to define, manage, and trigger notifications across all CRM entities. Whether it’s a critical compliance warning or a friendly customer reminder, Alerts ensure end-users are informed instantly—boosting response time and operational awareness.
Benefits
Ensures important information reaches users at the right time
Avoids critical task oversights by highlighting record-specific alerts
Improves user focus with visual cues for priority and urgency
Boosts service quality by surfacing account-specific flags
Offers audit trail through alert history and deactivation logs
Features
Entity-Wide Support
Create alerts for any CRM entity, including custom ones
User-Friendly Setup
Easily create and maintain multiple alerts
Bulk Assignment
Apply alerts in bulk based on defined criteria
Alert Types
Choose from informational, warning, or critical alerts with color-coded icons
Expiration & History
Set expiration dates or reuse alerts like templates
Flexible Delivery
Show alerts in-form or as pop-up notifications
Optimized Performance
Lightweight design ensures fast CRM performance
Alert Log
Deactivated alerts act as historical references or reusable templates
How It Works
Add Precision and Performance to
CRM Time Tracking
1.
Install the Alerts add-on in your Dynamics CRM environment
2.
Configure alerts by entity, criteria, type, and message
3.
Choose whether to show the alert in-form or as a pop-up
4.
Assign alerts manually or in bulk across CRM records
5.
Deactivate and reuse alerts as needed for future use
Pricing & Licensing
This is a one-time payment, not a recurring yearly or monthly fee
1st Year Maintenance Included
Annual 25% Maintenance Fee for
Upgrades, Enhancements & Support
Base Price
$249.00
Base per CRM Organization
Enabled User
$0.00
Per CRM Licensed/Enabled user
Downloads & Documentation
Get the latest solution packages, setup files, and detailed user manuals for all our Alerts add-ons
Note – Unzip files before uploading to CRM. For licensing, please email us with your company email signature.
Support &
Maintenance
At MTC CRM, our values are more than just words they guide every decision, every product, and every partnership.
Email-based or Live Web Installation & Usage Support
One Hour of 24/5 Implementation Support included
Annual maintenance covers all feature updates and customer support
Talk with our sales team to see how MTCCRM can fit your needs
- Explore the right solution to match your business vision
- Receive customized pricing that fits your needs
- Uncover smarter ways to align and streamline team workflows
For technical or billing support, visit our Help Center
- Automate complex workflows.
- Improve customer engagement.
- Enable real-time visibility.
- Support modern service delivery models
Contact Our Sales Team
Alerts – FAQ
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What types of alerts can be configured?
Informational, warning, and critical alerts with color-coded indicators.
Can alerts be added to custom entities?
Yes, the add-on supports all CRM entities, including custom ones.
Is bulk alert assignment possible?
Yes, alerts can be created and applied to multiple records using defined criteria.
What happens when an alert expires?
Alerts can be deactivated and retained for history or reactivated later.
Are in-form and pop-up notifications available?
Yes, both options are configurable per alert.