Activity Timer Add-On

Track Time Accurately Across CRM Activities with Activity Timer

Activity Timer is a Dynamics CRM add-on that enables precise time tracking for tasks, calls, emails, and appointments—either manually or automatically—improving productivity and billing accuracy.

Activity Timer

Activity Timer enhances Overview

Activity Timer enhances time tracking for Microsoft Dynamics CRM by introducing manual and automatic stopwatch features on activities such as phone calls, emails, tasks, and more. This allows users to capture actual time spent, set fixed-time defaults, and trigger workflows—helping organizations reduce time-tracking errors and improve productivity.

Benefits

Ensures important information reaches users at the right time

Avoids critical task oversights by highlighting record-specific alerts

Improves user focus with visual cues for priority and urgency

Boosts service quality by surfacing account-specific flags

Offers audit trail through alert history and deactivation logs

Features

Revolutionize CRM Time Management: Manual to Auto Timers, Task-Level Overrides & Workflow Triggers

Manual & Auto Timer

Start/stop timers manually or automatically based on activity open/close events

Task-Level Control

Override time entries at the individual task level

Fixed Time Setup

Configure default time for instant activities like emails or letters

UI Toggle

Choose to show or hide the timer on the CRM activity form

Note Prompts

Prompt users to update notes when pausing the timer

Time View

Centralized view of time spent across projects, accounts, and users

Workflow Integration

Trigger CRM workflows directly from activity timing events

Alert Log

Deactivated alerts act as historical references or reusable templates

How It Works

Add Precision and Performance to
CRM Time Tracking

1.

Install the Activity Timer add-on in your MS Dynamics CRM environment

2.

Choose timing behavior per activity type (manual, auto, or fixed)

3.

Start and stop timers as needed, or let the system handle it automatically

4.

Override or edit times manually if necessary

5.

View and report on total time spent across various CRM activities

Pricing & Licensing

This is a one-time payment, not a recurring yearly or monthly fee

1st Year Maintenance Included
Annual 25% Maintenance Fee for
Upgrades, Enhancements & Support

Base Price

$249.00

Base per CRM Organization

Enabled User

$5.00

Per CRM Licensed/Enabled User

Downloads & Documentation

Get the latest solution packages, setup files, and detailed user manuals for all our Activity Timer add-ons

Documentation

Activity Timer Flyer – 1 Page PDF

Activity Timer User Guide – 25 Page PDF

Download Files

Activity Timer for Dynamics 365

Activity Timer Solution – 2013

Activity Timer Solution – 2015–2016

Trial or production
license request:

Note – Unzip files before uploading to CRM. For licensing, please email us with your company email signature.

Support &
Maintenance

At MTC CRM, our values are more than just words
— they guide every decision, every product, and
every partnership.

Email-based or Live
Web Installation & Usage Support

One Hour of 24/5 Implementation
Support included

Annual maintenance includes all product updates and
customer support

Talk with our sales team
to see how MTCCRM can
fit your needs

For technical or billing support, visit our Help Center

Trusted by the world’s leading businesses

Activity Timer – FAQ

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Can timers be triggered automatically?

Yes, timers can auto-start and stop when activities are opened and closed.

Which activities are supported?

Phone calls, tasks, emails, appointments, and more can be timed.

Can users override timers manually?

Yes, users can manually start/stop and override duration at the task level.

Are time fields available for reporting?

Yes, actual timed durations appear in views, forms, and custom reports.

Is it compatible with all CRM deployment types?

Yes, including On-Premise, IFD, and Online.